Frequently Asked Questions
- Operating System
- Microsoft Windows 7, 8, 8.1 and 10
- Apple Mac OS X 10.9, 10.10, 10.11 and macOS 10.12
- OpenGL 3.2 capable graphics, 1024x768 screen resolution
- Minimum: Intel Core 2 Duo, 1GB RAM
- Recommended: Intel Core i5, 4GB RAM
Other configurations may work, however they are unsupported, as we cannot possibly test all OS and hardware combinations.
Our products come in both 32 and 64bit versions on all supported platforms (VST2, VST3, AAX and Audio Unit).
AAX32 is supported in ProTools in 10.x, whereas ProTools 11.x and above use AAX64 plugin versions.
44.1k, 48k, 88k, 96k, 176k, 192k and 384k sampling rates are supported.
Please keep in mind that higher sample rates require more processing power.
Audio processing is performed in full double precision internally.
All our products are available in the following native plugin formats
The hosts in the chart below have been tested successfully.
If your host isn't listed, this only means we don't test it for compatibility regularly, and it will most probably work.
We recommend to use to the latest version of the host if possible.
Host compatiblity chart
|Ableton Live||≥ 8|
|Apple Logic Pro X|
|Cockos Reaper||≥ 4|
|Steinberg Cubase||≥ 6||1|
VST2 32bit is unsupported on old macOS Carbon hosts. Please use the 64bit version or use VST3 32bit instead.
Point releases of a plugin, such as versions 1.0 up to 1.9, are free.
All payments are handled securely by stripe, our payment processor, which is certified PCI compliant.
Your credit card details never go through our server.
We also offer PayPal as an alternative payment method.
At this time PayPal orders are handled manually, usually within a business day.
To place an order, please follow these steps:
- Contact us with details about the product(s) and amounts you wish to order
- We will then issue a PayPal invoice to the email associated with your user account
- Upon payment, we will desposit the corresponding licenses(s) in your account
All sales are final.
Due to the digital nature of our products, we do not offer refunds.
Please ensure you have downloaded and thoroughly tried the demo version before completing your purchase.
Demo versions are fully functional, with the the following limitations:
- Saving and loading of presets is disabled
- Copying and pasting of presets between instances is disabled
- A nag screen is displayed for a few seconds now and then
Authorization is done via a simple keyfile.
This key is strictly personal and should be treated as such.
Do not share it with someone else under any circumstance. Publication or distribution of any keys will be considered as an attempt to distribute the software, which is expressly forbidden under the terms of the license.
Licenses can be transferred 6 months after purchase, after our approval, for a fee.
Please contact us and provide the name and email address of the new owner.
Licenses can be transferred once only, after which the license will be changed to NFR (Not For Resale).
You can install and use our plug-ins on as many computers as you wish as long as these computers are yours and your are the sole user.
You will need to purchase one license per user.